Online Therapy: Is It Right for You?
- Karen MacKeigan
- Sep 29
- 4 min read
Updated: Oct 6

The way we access mental health care has changed dramatically over the past few years. While in-person sessions remain a valuable option, many people are now turning to online therapy in Toronto as a flexible, secure, and effective alternative. Whether you’re juggling a busy work schedule, caring for family, or simply prefer the comfort of your own home, online psychotherapy may be the right fit for you.
But how does it work? And more importantly, is it as effective as meeting face-to-face with a therapist? Let’s explore what you can expect, who benefits most, and how to decide if virtual sessions are the right choice for your mental health journey.
What is Online Psychotherapy?
Online psychotherapy, sometimes referred to as virtual therapy, is counselling delivered through a secure video platform. Instead of travelling to an office, you meet with your psychotherapist through your computer, tablet, or phone. The session itself is very similar to traditional therapy where you and your therapist talk, explore challenges, and work together on strategies for growth and healing.
Because sessions are encrypted and confidential, you can trust that your privacy is fully protected. For many people, the convenience of logging in from their own space outweighs the formality of sitting in a therapist’s office.
Why More People Are Choosing Virtual Therapy in Toronto
Toronto is a city that rarely slows down. Between long commutes, demanding careers, and packed personal schedules, finding the time to prioritize mental health can be tough. That’s why so many people are turning to online psychotherapy as a practical solution.
Here are some of the most common reasons clients choose virtual psychotherapy:
· Convenience – You can attend sessions from home, the office, or even while travelling within Ontario.
· Accessibility – If you live outside of the downtown core, virtual therapy ensures you still have access to experienced psychotherapists in Toronto.
· Comfort – Many people feel more at ease opening up from their own environment, without the stress of rushing through traffic.
· Health considerations – If you’re managing mobility issues, illness, or concerns about exposure to germs, online therapy can remove barriers to care.
· Time savings – A one-hour session takes exactly that: one hour. There’s no need to factor in travel or parking.
Who Benefits Most from Online Therapy?
While online therapy is suitable for many clients, it may be especially helpful if:
· You have a busy or unpredictable schedule.
· You live in a rural or suburban area with fewer therapy options.
· You prefer more anonymity or privacy when seeking help.
· You’re balancing parenting or caregiving responsibilities that make it difficult to leave home.
That said, online therapy isn’t ideal for every situation. Individuals in immediate crisis or those who struggle with reliable internet access may benefit more from in-person services.
What to Expect from Your First Online Session
If you’ve never tried online therapy before, you might be unsure of what to expect. Here’s how it usually works:
1. Booking – You schedule your appointment as usual, choosing the virtual option.
2. Preparation – Before the session, find a quiet and private space where you feel comfortable.
3. Connection – Your therapist will send you a secure link to join the video session. No complicated software required.
4. Session flow – The appointment mirrors an in-person visit: your therapist listens, reflects, and helps you explore strategies for change.
5. Follow-up – You can book your next session or discuss how often you’d like to meet going forward.
Many clients are pleasantly surprised by how natural and personal online therapy feels, despite the digital format.
Is Online Psychotherapy Right for You?
The decision comes down to your lifestyle, comfort level, and personal preferences. Some clients find that online therapy quickly becomes their preferred method, while others value a hybrid approach, alternating between virtual and in-person sessions depending on their needs.
If you’re hesitant, consider trying one session to see how it feels. You may discover that the convenience and accessibility far outweigh any concerns about meeting virtually.
Taking the Next Step
Exploring therapy is an important step toward taking care of yourself. Whether you’re interested in online therapy in Toronto or prefer meeting face-to-face, support is available. The most important thing is finding an approach that makes you feel safe, understood, and supported.
Learn more about my services and how psychotherapy can support your unique journey. If you’re ready to explore whether online psychotherapy is right for you, I invite you to connect today.
About the Author
Karen MacKeigan, RP (Qualifying), RSSW, is a trauma-informed Registered Psychotherapist (Qualifying) and Registered Social Service Worker based in Toronto. With over five years of experience supporting adult survivors of childhood sexual abuse through her work at The Gatehouse, Karen brings an empathetic, client-centered approach to psychotherapy. She draws from a variety of therapeutic modalities to create a warm, safe, and collaborative space where clients feel heard and supported. Karen holds a BA in Psychology, an MA in Counselling Psychology, and diplomas in both Early Childhood Education and Addiction and Mental Health.
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